Human Resources

  • Infrastructure Operations Manager

    Posted Date 7 days ago(11/5/2018 4:22 PM)
    Job ID
    2018-2676
    # of Openings
    1
    Category
    Information Technology
    Company
    ARCO/Murray Corporate Services, Inc.
    Job Location
    US-MO-St. Louis
  • Overview

    ARCO has an exciting, long-term career opportunity for a highly motivated Infrastructure Operations Manager.

     

    ARCO Construction is a Premier, Full-Service Design/Build General Contractor with our Corporate Headquarters in St. Louis, Missouri.  ARCO has more than 25 years of experience providing clients with complete project delivery throughout the United States. The ARCO enterprise reached nearly $1.5B in revenue in 2017 and is on pace to continue exceptional growth in 2018.

    ARCO is proud to be #15 on the ENR Top 100 Design/Build General Contractor list 2018. If you are interested in our award-winning corporate culture, best-in-class total rewards package, and are ready to take your career to the next level with a growing organization consistently recognized as a Best Place to Work, consider joining our team.  Click here to learn more about our amazing benefits!

     

    The Infrastructure Operations Manager role leads a team to provide high-quality computer and phone support while maintaining the highest degree of customer service. Successful candidates will be a hands-on technology leader who can develop high performing global teams to meet the needs of a fast-paced and growing company.

    Responsibilities

    • Oversight of system performance and availability.
    • Responsible for systems management and upgrades, data recovery, physical system security, and customer service.
    • Responsible for all facets of technical infrastructure services, including: planning, architecture, contracting, policy and procedure creation, monitoring, auditing, reporting, and budgeting.
    • Act as a senior technical advisor for storage and virtualization technology, and provide leadership to staff for priority setting, resource utilization, continuous performance improvement, along with overall technical guidance and strategic planning.
    • Deliver the in-scope services focusing on Compute, System Virtualization, Storage and backup technologies.
    • Proactive management, maintenance and monitoring of services to ensure SLAs are reliable.
    • Develop, drive and report on the key performance metrics of the operations leadership.
    • Responsible for communicating risks, outages, and changes that may affect the uptime
    • Constantly evaluate operating procedures looking for methods to improve efficiency.
    • Responsible for Operational Governance including operational reporting and analysis.
    • Successfully deploy and operate wide area network infrastructure initiatives that significantly enhanced the customer experience.

    Qualifications

    • Bachelor’s degree in Computer Science, Engineering, Business or related fields, or equivalent experience
    • 15+ years of progressive IT Infrastructure and Network experience with at least 5 years of management experience
    • In depth hands-on experience in Data Center Infrastructure, Servers, Virtualization (vSphere), & Storage.
    • Proven ability with managing projects related to IT Infrastructure Engineering, Operations, Security and Transformation with Cloud Solutions
    • Excellent analytical and conceptual thinking with an emphasis in strategic planning.
    • Strong vendor management and partner relation skills.
    • Excellent verbal and written communication skills, including the ability to explain technical concepts and technologies to non-technical business leaders.
    • Ability to manage competing priorities and coordinate cross-functional work teams.
    • Ability to identify, prioritize and escalate issues as needed.
    • Ability to influence, lead, and change despite obstacles.
    • Disaster Recovery and Business Continuity experience a plus
    • Experience with Microsoft Azure, Office 365, Meraki firewalls, and SDWAN preferred

     We Offer a Competitive Benefit Package that Includes:

    • Generous bonus program based on performance
    • ARCO Funded Profit Sharing Program
    • Tuition Reimbursement for Associates
    • 401k
    • 1 Month Paid Sabbatical after every 5 years of employment
    • Scholarship reimbursement for associates’ children
    • Medical, Dental, and Vision insurance coverage

     **ARCO is proud to be an equal opportunity employer**

     

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