Human Resources

  • Software Specialist

    Posted Date 3 months ago(9/5/2018 5:11 PM)
    Job ID
    2018-2496
    # of Openings
    1
    Category
    Technology
    Company
    ARCO/Murray National Construction Company, Inc.
    Job Location
    US-IL-Chicago
  • ABOUT YOU

    Are you the type of person that is always looking for ways that software/technology can make your job, or your team's job, easier? Do you love finding simple solutions to complex problems, then showing others how to do the same? Are you looking for a position where your knowledge of project management software/applications can make a tangible impact on the overall quality and profitability of multi-million dollar construction projects? If the answer is, “Yes!” then we have an opportunity that will impress you. Who are we? We are ARCO, The Design/Build Experts.

    ARCO is currently seeking a Software specialist that will be dedicated to software support and assist with training for all operational software programs in use throughout our organization.  The ideal person will be motivated by problem-solving, have a passion for customer service, and enjoy leading trainings as well as creating training documentation. If you are ready to take your career to the next level, consider joining the ARCO team!

    WHAT ARCO CAN OFFER YOU

    We are dedicated to the well-being of our associates and are proud to be consistently recognized as a Best Place to Work. Our compensation and benefits package not only supports our associates and their families but benefits local communities and communities around the world.

    • Industry-leading performance-based bonus program
    • Generously funded profit sharing
    • Traditional and Roth 401k
    • Tuition reimbursement for associates
    • Scholarship for associates’ children up to $28,000 per child
    • 1-month paid sabbatical after every five years of employment, plus $5,000 for travel
    • 1-week paid volunteer leave each year
    • 100% charitable match
    • Medical, dental, and vision insurance coverage
    • 100% paid 10-week maternity leave

    At ARCO, our first core value is to treat people fairly and do the right thing. We are proud to be an equal opportunity employer, and all qualified applicants will receive consideration for employment.

    A DAY IN THE LIFE AT ARCO

    • Learn and become highly proficient with current operational technology and software at ARCO/Murray (i.e. Procore, Internal Custom Applications, Plangrid, SmartBidNet, Earthworks, Microsoft Project, Bluebeam, etc.)
    • Work closely with ARCO Technology Development to learn/prepare for new software initiatives as they reach the rollout/implementation phase
    • Establish operating procedures and standards for the use of each technology 
    • Assist with creating training guides and quick starts for ARCO Associates and external partners, non-technical audiences
    • Assist with technology orientations of new hires
    • Lead software trainings (classroom, 1 on 1, webinar, recorded) for ARCO Associates
    • Provide world-class customer service
    • Deliver regular updates to employees on support issue resolutions
    • Local travel between the Downers Grove and Downtown Chicago offices
    • Some travel to ARCO/Murray’s other offices (Dallas, Nashville, Denver, San Mateo)

    NECESSARY QUALIFICATIONS

    • 2 -10 years of relevant software troubleshooting and training experience preferred
    • Bachelor’s Degree required
    • Knowledge of business operations; prior experience in the construction industry preferred
    • Prior Construction Project Management software experience considered a plus (Procore preferred)
    • Self-motivated individual who can find innovative ways to solve recurring problems
    • Strong troubleshooting, analytical, reasoning and research abilities
    • Exceptional communication skills both written and verbal
    • Strong interpersonal skills and customer service
    • Ability to learn new skills quickly
    • Deep interest in technology and how it impacts the business

    MAKE YOUR MOVE

    We are one of the fastest-growing, privately owned companies in America, completing over 4,000 design/build projects across 48 states. We ranked #15 out of the top 100 design/build companies in the U.S. and #49 on the ENR Top 400 Contractors list of 2018. Most importantly, our clients like us, they trust us and want to do business with us. We are looking for people with the same enthusiasm, passion, and respect for hard work that brought us to where we are today. Are you a person that can make a difference at ARCO? If the answer is, “Yes!” we look forward to meeting you.

     

    ARCO does not accept unsolicited resumes from individual recruiters or third party recruiting agencies without pre-approval from ARCO’s Human Resource team. Pre-approval is required before any external candidate can be submitted. ARCO will not be responsible for fees related to unsolicited resumes and for candidates who are sent directly to our hiring managers.

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