Human Resources

  • Software Specialist

    Posted Date 2 months ago(9/5/2018 5:11 PM)
    Job ID
    2018-2496
    # of Openings
    1
    Category
    Information Technology
    Company
    ARCO/Murray National Construction Company, Inc.
    Job Location
    US-IL-Chicago
  • Overview

    ARCO/Murray is a premier, full service design/build general contractor with more than 25 years of experience providing clients with complete project delivery throughout the United States.  At ARCO, our goal is to foster an environment of boundless organic growth where advancement opportunities for our associates are limitless. The ARCO family of companies completed $1.7B in revenue in 2017 and is on pace to continue exceptional growth in 2018. 

     

    ARCO has been named as one of the Fastest Fifty growing private companies in Chicago for the past 7 years as well as a five-time winner of 101 Best & Brightest Companies in Chicago. ARCO is also a five-time Best Place to Work in Illinois and in 2018, was named #1 mid-sized company in the state.  ARCO is currently #15 on the ENR Top 100 Design/Build firms list and #49 on ENR’s Top 400 Contractors list.  ARCO’s leadership attributes the companies’ success to its exceptional associates and the award-winning culture they create.

     

    The Software Specialist will be dedicated to software support and assist with training for all operational software programs in use throughout our organization.  The ideal person will be motivated by problem-solving, have a passion for customer service, and enjoy and be proficient at leading trainings and creating training documentation. If you are ready to take your career to the next level, consider joining the ARCO team!

    Responsibilities

    • Learn and become highly proficient with all current operational technology and software at ARCO/Murray (i.e. Project Management software, intranet systems, file sharing/management software, etc.)
    • Work closely with ARCO Technology Development to learn/prepare for new software initiatives as they reach the rollout/implementation phase
    • Establish operating procedures and standards for the use of each technology 
    • Assist with creating training guides and quick starts for ARCO Associates and external partners, non-technical audiences
    • Assist with technology orientations of new hires
    • Lead software trainings (classroom, 1 on 1, webinar, recorded) for ARCO Associates
    • Provide world-class customer service
    • Deliver regular updates to employees on support issue resolutions
    • Other duties or qualifications may be required/assigned as needed

    Qualifications

    • 2 -10 years of relevant software troubleshooting and training experience preferred
    • Bachelor’s Degree required
    • Knowledge of business operations; prior experience in the construction industry preferred
    • Prior Construction Project Management software experience considered a plus
    • Self-motivated individual who can find innovative ways to solve recurring problems
    • Strong troubleshooting, analytical, reasoning and research abilities
    • Exceptional communication skills, both written and verbal
    • Strong interpersonal skills and customer service
    • Ability to learn new skills quickly
    • Deep interest in technology and how it impacts the business
    • Local travel between the Downers Grove and Downtown Chicago offices
    • Some travel to ARCO/Murray’s other offices (Dallas, Nashville, Denver, San Mateo)

     

    We Offer a Competitive Benefit Package that Includes:

    • Generous bonus program based on performance
    • ARCO Funded Profit Sharing Program
    • Tuition Reimbursement for Associates
    • 401k
    • 1 Month Paid Sabbatical after every 5 years of employment
    • Scholarship reimbursement for associates’ children
    • Medical, Dental, and Vision insurance coverage

     **ARCO is proud to be an equal opportunity employer**

     

    ARCO/Murray does not accept unsolicited resumes from individual recruiters or third party recruiting agencies without pre-approval from ARCO’s Human Resource team. Pre-approval is required before any external candidate can be submitted. ARCO/Murray will not be responsible for fees related to unsolicited resumes and for candidates who are submitted directly to our hiring managers.

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